Frequently Asked Questions
Answers to the most common questions about our products, shipping, warranties, and wholesale inquiries.
Do you offer a warranty on your products?
Yes. All our products include a manufacturer warranty. Professional machines carry a 2-year warranty, and manual tools include a 1-year warranty.
Do you ship throughout the United States?
Absolutely. We ship to all U.S. states with standard shipping (3–5 business days) and express shipping options (1–2 business days).
Do you offer a discount program for barbers?
Yes, we offer special discounts for professional barbers and barbering students. Contact us for more information and eligibility details.
Can I return a product if I’m not satisfied?
Yes. You have 30 days to return any product in its original condition. Refunds are processed within 5–7 business days after the return is received and inspected.
